FAQ

What is urdesires?

urdesires is a dating platform where you can connect with like-minded people, chat, and build meaningful connections.

Is registration free?

Yes, creating an account on urdesires is completely free. Premium features are available through our coins system.

How do coins work?

Coins are our in-app currency. You can use them to send messages, view photos, and access premium features.

How do I purchase coins?

Go to the Coins page from the main menu. We accept credit cards, PayPal, and other payment methods.

Can I cancel my subscription?

Yes, you can cancel at any time from your account settings. Your access continues until the end of the billing period.

How do I delete my account?

Go to Settings and scroll to the bottom. You will find the option to delete your account there.

Is my personal data safe?

Yes, we take data privacy seriously. Your personal information is encrypted and never sold to third parties.

How do I report a user?

Visit the user's profile and tap the three-dot menu. Select 'Report' and follow the on-screen steps.

Why was my account suspended?

Accounts are suspended for violations of our community guidelines. Contact support for more information.

How do I verify my profile?

Go to your profile page and tap 'Verify'. Follow the instructions to complete photo verification.

Can I change my email address?

Yes, you can update your email in Settings under Account. A verification email will be sent to the new address.

How do I change my password?

Go to Settings and select 'Change Password'. You will need your current password to set a new one.

Are there fake profiles on urdesires?

We actively moderate our platform to remove fake accounts. Use the report function if you encounter suspicious profiles.

How do I contact support?

Use the Contact Support option in your profile settings or email us directly through our website.